Terms and Conditions

 

Terms and Conditions of Use

Dear Customer, please read the following carefully before placing an order. Accessing the website and placing an order constitutes your full acknowledgment and acceptance of the terms and conditions below.

 

1. Orders and Purchases

  • – All users are required to provide accurate and correct information when using the services of this website.
  • – The store is committed to delivering available products as described. In case of stock unavailability or pricing errors, the store reserves the right to cancel the order and refund the payment.

 

2. Shipping and Delivery

  • – Order preparation takes 7 to 10 business days.
  • – Orders will be delivered by courier in Tehran and other cities after preparation, and the shipping cost will be collected on delivery and borne by the customer.
  • – Delays in delivery caused by unforeseen events (postal issues, weather conditions, natural disasters, etc.) are beyond the store’s responsibility.

 

3. Returns and Exchanges

  • – Customers have up to 3 days after receiving their order to request a return or exchange in case of defects or discrepancies.
  • – Items must be returned in their original condition, with all tags and packaging intact.

 

4. Intellectual Property Rights

  • – All content available on the website (texts, images, designs, etc.) is the property of the store. Any commercial or non-commercial use without prior written permission is strictly prohibited.

 

Washing Recommendations

We recommend having all garments cleaned exclusively by a professional dry cleaner.

 

Contact Information